Customer Satisfaction Survey

In relation to the services from Formal Aluminium San. Tic. A.Ş.	Degree Of Importance For Your Company					Evaluation
	Insignificant (1)	It Doesn't matter (2)	Moderately (3)	Important (4)	Very Important (5)	Weak (1)	Insufficient (2)	Intermediat (3)	Good (4)	Very Good (5)
1. Accessibility
2. Cooperation
3. Product Description by Order
4. Evaluation time for new projects(Tool made, first production)
5. Bid deadline
6. Products suitability of shipped to ordered
7. Approach and Solutions time to Problems
8. Logistics hardware quality and satisfaction
9. Suitability of Product packing and packaging
10. Suitability of confirmed Delivery Date
11. Suitability of technical drawing
12. Suitability of Mechanical Treatment dimensions
13. Suitability of Product Prices
14. Knowledge and abilities
15. Product variability
16. Frequency of customer visits
17. Sales and Marketing
18. Quality Department
19. Technical Department
20. Loading Department
21. R&D Department
22. Information’s about Sectorial updates
23. Suitability of Payment
24.Trustworthiness
25.Request for advice to others

1	Insignificant	1	Weak
2	It Doesn't matter	2	Insufficient
3	Moderately	3	Intermediat
4	Important	4	Good
5	Very Important	5	Very Good

In relation to the services from Formal Aluminium San. Tic. A.Ş.
Accessibility
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Cooperation
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Product Description by Order
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Evaluation time for new projects (Tool made, first production)
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Bid deadline
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Products suitability of shipped to ordered
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Approach and Solutions time to Problems
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Logistics hardware quality and satisfaction
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of Product packing and packaging
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of confirmed Delivery Date
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of technical drawing
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of Mechanical Treatment dimensions
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of Product Prices
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Knowledge and abilities
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Product variability
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Frequency of customer visits
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Degree Of Importance For Your Company					Evaluation
Sales and Marketing
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Quality Department
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Technical Department
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Loading Department
1	2	3	4	5	1	2	3	4	5
R&D Department
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Information’s about Sectorial updates
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Suitability of Payment
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5
Trustworthiness
Degree Of Importance For Your Company					Evaluation
1	2	3	4	5	1	2	3	4	5