CUSTOMER SATISFACTION SURVEY
Formal Alüminyum
Dear Authorized,
To serve our customer, our company puts great importance for your client comments.For this reason we ask to you the following questions, please return it within 1 week. Many thanks in advance for your participation and contributions to our survey.

1 Insignificant 1 Weak
2 It Doesn't matter 2 Insufficient
3 Moderately 3 Intermediat
4 Important 4 Good
5 Very Important 5 Very Good
In relation to the services from Formal Aluminium San. Tic. A.Ş.
Accessibility
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Cooperation
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Product Description by Order
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Evaluation time for new projects (Tool made, first production)
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Bid deadline
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Products suitability of shipped to ordered
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Approach and Solutions time to Problems
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Logistics hardware quality and satisfaction
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of Product packing and packaging
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of confirmed Delivery Date
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of technical drawing
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of Mechanical Treatment dimensions
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of Product Prices
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Knowledge and abilities
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Product variability
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Frequency of customer visits
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Degree Of Importance For Your Company Evaluation
Sales and Marketing
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Quality Department
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Technical Department
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Loading Department
1 2 3 4 5 1 2 3 4 5
R&D Department
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Information’s about Sectorial updates
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Suitability of Payment
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Trustworthiness
Degree Of Importance For Your Company Evaluation
1 2 3 4 5 1 2 3 4 5
Information on Protection of Personal Data  
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